Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery, a 20% re-stocking fee will apply. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Custom orders, including all apparel items, are not returnable unless defective. 

You can expect to receive your refund within a week of us receiving the item(s). We can only refund you by the original payment method.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order shipping costs are figured by the delivery service based on weight and destination.  Western Heritage does not control the shipping costs.