Rush Fee
MUST include the following instructions:
Need by Date.
Order number if you've already placed your order.
Who you spoke with when you called Western Heritage needing the rush on your order.
About this item
MUST include the following instructions:
Need by Date.
Order number if you've already placed your order.
Who you spoke with when you called Western Heritage needing the rush on your order.
Shipping, returns & taxes
Before You Order
Every buckle is cast by hand in our Loveland shop, and most are made after you order. Here’s about how long each metal takes:
| Metal | Estimated lead time |
|---|---|
| Solid bronze | about 6–8 weeks |
| Silver alloy | about 6–8 weeks |
| Sterling silver | about 8–12 weeks |
| White bronze | about 10–15 weeks |
| Gold- or silver-plated | about 12–16 weeks |
Unbranded Collection buckles may ship sooner. Call to check the in-stock availability. Your card is processed at checkout.
Need it by a date? Call us at (800) 303-5703 before you order, and we’ll help you plan a realistic timeline.
Questions?
Call us before you place your order: 800-303-5703, Monday–Friday, 7 am–2 pm MT. Our FAQs and policies have more information.
Returns
Apparel is custom-made, so it can’t be returned.
Refunded orders are subject to a 6% less the total order charge to cover these costs.
[Full returns policy, from the current Shipping & Returns page.]
Sales Tax
Online orders are tax-exempt unless you’re in, or shipping to, Colorado.
Need Colorado sales tax removed? Create an account first, then email your tax certificate to devon@westernheritage.com.
Payment
Your card is processed at checkout.
End of Fiscal Year Spending
Belt Buckle orders may exceed the 30-day reconciliation timeframe. For large orders, please contact us for alternative ordering options.
Questions?
Made by hand
Every buckle starts in these hands.
We’re a small, family-run, veteran-owned shop in Loveland, Colorado. There’s no factory floor here, just a small crew who builds the molds, casts the metal, and finishes every buckle by hand. It takes a little time, and we think you’ll see why it’s worth it.
Frequently asked questions
HELP & FAQS
How long will my order take?
Everything is cast to order. Designs we’ve already molded, including the Collection, take about 4–6 weeks. We’ll always give you a timeline up front.
How do I order an exclusive or crew buckle?
Exclusive buckles are set up for a specific crew or agency and protected by a passcode. Ask your crew lead for the passcode, or email us from your organization’s official email, and we’ll help you get set up.
Do you take purchase orders & tax-exempt orders?
Yes, purchase orders and tax-exempt ordering are welcome. If you need tax removed, please make an account FIRST and email devon@westernheritage.com your tax certificate.
What does the lifetime warranty cover?
All solid bronze, silver alloy, and Sterling silver buckles have a lifetime warranty. If anything is feeling less than perfect on your buckle, you can send it back to us, and we will replace it FOR FREE.
Can you make a fully custom design?
Yes! Send us your logo, a sketch, or just an idea, and we’ll take it from there.
Word from our customers
Customer Reviews
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Rush
Thank you
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Cast Bronze Butterflies
These castings turned out better than expected. Thank you so much for the quick turn around and quality casting.
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Rush Fee - Processing and Expedited Overnight Delivery
Exceptional Service by Cricket! She immediately took action and expedited our Order for Rush processing and expedited overnight shipping. Thanks to all Cricket's extra efforts and commitment we received the items in time for a Going Away Party for our seasonal Interns at our Wildlife Refuge! We are so appreciative. Can't Thank You Enough! Wonderful Company, Amazing staff! THANK YOU AGAIN!
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t-shirts
Western Heritage is great! We ordered custom belt buckles and decided to add a t-shirt in the same design....then realized we needed the shirts in 10 days! Cricket took care of us - we got our order in about a week and everything was perfect. Thanks you guys! Lisa
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Employee
Company made sure to understand requested date and was able to expedite.